Virtual Receptionist

Reference:

MR / VR 6431981

Sector:

Administration, EA, Office Management, Office Support, Other, PA, Receptionist

Salary:

£22,000 Per Annum

Benefits:

Fully remote home based, + Excellent Bens

Town/City:

Home Based Remote

Contract Type:

Permanent

We specialise in the recruitment of high quality candidates in the Administrative sector. We have an excellent opportunity for a Virtual Receptionist / Contact Centre Agent to join an established and rapidly expanding company in London.

HOME BASED: 100% based from home once a few days training has been carried out in their office in Covent Garden.

Virtual Receptionist / Contact Centre Agent’s Core Duties

  • Answering up to 200 calls per day on switchboard in less than 5 rings, being able to put 1-3 calls on hold if necessary.
  • Relaying accurate messages and using initiative to respond to any queries.
  • Working in a high-pressure and fast-paced environment.

Virtual Receptionist / Contact Centre Agent’s Skills required

  • Excellent customer service skills
  • Courteous and friendly manner
  • Team player
  • Flexible attitude
  • Pro-active approach, with the ability to work autonomously
  • Able to communicate on all levels including senior management
  • Positive and upbeat attitude
  • A high level of personal integrity
  • A strong work ethic with a passion for exceeding expectations
  • Show respect and appreciation to all
  • Encourage and contribute towards a culture that supports everyone to be the best they can be
  • Previous switchboard experience, not essential
  • Good IT skills with Microsoft applications (Word, Excel), not essential

Are you enthusiastic about the Virtual Receptionist / Contact Centre Agent’s job? Send us your CV in word format today