Supply Team Leader


MS STL 7784551


Business Development, Business Managers, Consumer Sales, Field Sales, Field Sales Manager, Management & Senior Executive, Manager, Other, Other, Sales, Sales Manager, Team Leaders


£30,000 to £35,000 Per Annum


+ Hybrid Working + Excellent Benefits


Epsom, Surrey + Hybrid

Contract Type:


We specialise in the recruitment of high-quality candidates in the Customer Service and Supply sector. We have an excellent opportunity for a Supply Team Leader to work for a leading car manufacturer in Surrey. The role will have responsibility for the day-to-day supply management of new vehicles to the dealer network and to coordinate with key stakeholders.

Duration: Temp to Perm, Hybrid (1 day from home per week)

£30,000 + (slightly higher based on experience)

Supply Team Leader’s Core Duties

  • Manage and control the day-to-day running of the Supply Team function and its cost centre
  • Manage the incoming workload by the effective utilisation of staff resources to ensure maximum operational efficiencies
  • Plan and organise tasks, ensuring timely supply of new vehicles to all distribution channels
  • Ensure accurate supply data is provided to the business and dealer network
  • Continuously monitor skill and knowledge levels within the team ensuring offering coaching and performance management to optimise performance
  • Handle escalated calls and dealer issues, assisting team with master problem solving and decision making to achieve customer satisfaction
  • Set-up and maintain vehicle allocation rules and exclusions in SAP to meet business requirements (including sold order restrictions; allocation limits; and credit check exclusions)
  • Liaise and work collaboratively to prioritise sold orders and resolve operational issues
  • Liaise with Finance to manage dealer credit/risk issues and terminations, ensuring that prompt action is taken to minimise loss
  • Co-ordinate vehicle allocations to ensure objectives are achieved in line with Sales Campaigns, Product Launches, Events and Targets
  • Be the key point of contact with DVLA, attending regular meetings to keep up to date with policies and systems enhancements
  • Provide information on all registration and RaV system issues, communicating updates to the business and dealer network
  • Produce user guides on all registration procedures and policy changes
  • Co-ordinate new dealer set-up in RaV with DVLA, ensuring new staff are trained before providing logins to access the registration system
  • Be the Super User for all Supply and Registration systems; SAP; Hyway and RaV
  • Work with the Systems Team on the development and implementation of Supply & Registration systems or functionality enhancements.

Supply Team Leader’s Key Skills

  • Team Leader experience with strong people management skills
  • Confident communicator, with the ability to establish credibility and influence at all levels
  • Flexibility to adapt to a wide scope of activities
  • Solution driven mind-set - with ability to demonstrate effective delegation skills
  • Strong customer service orientation able to achieve deadlines
  • Articulate /numerate with an exceptional attention to detail
  • Good analytical skills and commercially aware
  • Capable of working under pressure and manage changing priorities

Are you enthusiastic about the Supply Team Leader job? Send us your CV in word format today