Maintenance Coordinator

Reference:

MS IA 3297845

Sector:

Administration, General & Other, Office Support, Other, Other

Salary:

£27,000 to £34,000 Per Annum

Benefits:

+ Excellent Bens

Town/City:

Ealing

Contract Type:

Permanent

We specialise in the recruitment of high quality candidates in the Maintenance sector. We have an excellent opportunity for a Maintenance Coordinator / Installations Coordinator to work for an award-winning food technology company based in Ealing. The role holder will be responsible for managing the end-to-end Installation Programme from 'prep’ to 'post-delivery’ within the UK. Working as part of the Operations Team, you will work closely with the sales team and logistics with a focus on post install customer satisfaction.

Salary: £27,000 - £34,000

Maintenance Coordinator / Installations Coordinator’s Core Duties

  • Preparing installs, tracking and optimizing costs with service partners and keeping customers up to date on their installations
  • Managing relationships with logistics partners to ensure they work to our SLA’s, booking installations promptly, escalating any installation issues and ensuring quality control
  • Checking the sites are ready to receive the equipment and conducting post installation calls, ensuring the process runs smoothly, tight and professionally
  • Conducting stock allocations for both our frozen and installation equipment kits
  • Providing first line support to external installation engineers whilst onsite, liaising with the internal technical team to provide on-the-spot answers
  • Entering all customer data correctly into the CRM, processing delivery orders and receipts
  • Updating spreadsheets/trackers and analyzing data to produce reports
  • Creating de-facto Standard Operating Procedures for installations to enable execution plans in other countries
  • Owning the financing and invoicing process of our logistics partners

Maintenance Coordinator / Installations Coordinator's Skills Required

  • Experience in managing vendors, understanding and appreciating best working standards with regards to installations and returns
  • Comfortable working within ERP Systems and following processes relating to customer support, planning and servicing
  • The management of people involved in the preparation of goods, demand planning, logistics, warehousing and fulfilment (desirable)

Are you enthusiastic about the Maintenance Coordinator / Installations Coordinator’s job? Send us your CV in a Word format today.