IT Support Technician

Reference:

MC / ITT 438353

Sector:

Helpdesk, Information Technology , Support

Salary:

£23,000 to £30,000 Per Annum

Benefits:

+ Bens

Town/City:

London Bridge

Contract Type:

Permanent

We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for an IT Support Technician to join a talented bunch of data scientists, innovation specialists, entrepreneurs, developers, marketers and insurance specialists, to name a few, at a fantastic insurance company based in London Bridge.

IT Technician’s Core Duties

  • 1/2nd Line desktop support for MacOS and Windows
  • Install, upgrade and support Windows and Mac OS
  • Provide excellent customer service
  • Manage desk moves and changes, including the starter/leaver process
  • Purchase new equipment for the business
  • Send devices off for repair
  • Produce “how to” guides on systems usage to aid customers and other technical support staff
  • Manage internal asset list
  • Manage company mobiles
  • Manage SIM Card VPN platform

IT Technician’s Key Skills

  • Knowledge of Office 365, OneDrive & SharePoint
  • Troubleshoot Windows and Mac devices
  • iOS Knowledge
  • Knowledge and troubleshooting skills of the Microsoft office suite
  • Knowledge of telephony & VPN Clients
  • Strong written and communication skills

 IT Technician’s NOT Essential Skills

  • Working familiarity of Confluence and JIRA
  • Knowledge of the IT Infrastructure Library (ITIL) framework.
  • Experience of MDM tools such as Intune and Jamf
  • Experience with Sophos XG

Are you enthusiastic about the IT Technician’s job? Send us your CV in word format today