IT Engineer

Reference:

MD ITE 7080658

Sector:

Helpdesk, Information Technology , Network Engineer, Other, Project Manager, Support

Salary:

£23,000 to £33,000 Per Annum

Benefits:

+ Bens

Town/City:

Northampton

Contract Type:

Permanent

We have an excellent opportunity for an IT Engineer with Logistics experience to join a huge global sports store. As an IT engineer you will working within a logistics environment. You will be responsible for providing support and delivering projects. You will work as part of a dynamic local IT team, and work closely with expert engineers based internationally.

IT Engineer’s Core Duties

  • Providing technical support within a warehouse environment for both retail and logistics
  • Delivering innovation and efficiency projects.
  • Ensuring that support queries are dealt with in a timely professional, and efficient manner
  • Managing large-scale projects from start to finish.
  • Working autonomously and proactively to ensure that the highest standards of service are always met.
  • Logging and debriefing major incidents
  • Performing root-cause analysis when needed and preventing recurrent issues.
  • Communicating with users over the ticket portal, via email, and in-person
  • Working as part of a dynamic team to ensure high standards of support and user satisfaction

IT Support Technician’s Key Skills

  • Excellent time-keeping, and proactive in your work.
  • Qualifications in IT or a similar field. Project management qualifications are a bonus
  • Previous logistics IT experience
  • Extensive knowledge of logistics IT systems and processes
  • At least 2 years project management experience
  • At least 2 years’ experience in the use of support/ticketing tool
  • Excellent communication
  • Previous logistics IT project management experience
  • Extensive knowledge of the logistics environment
  • You should have a natural aptitude for troubleshooting and problem-solving
  • Able to manage your time effectively, you must be autonomous and well organized
  • Responsible for your priorities and committed to a high standard of standard

Are you enthusiastic about the IT Support Technician’s Supportjob? Send us your CV in word format today