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Digital Fulfilment Operator

MS DFO 292548
Developer, Information Technology , Other, Other, Other, Project Manager, Software Developer, Support, Web Designer, Web Developer
Salary negotiable
Worlds Largest Music Co + Amazing bens
Central London
Contract Type:


We specialise in the recruitment of high quality candidates in the digital media sector. We have an excellent opportunity for a Digital Fulfilment Operator to join one of the world largest media companies based in Central London.

The ideal candidate has a strong background in media operations, is comfortable with video and metadata quality control, a very fast-learner and is great at communicating both technical and non-technical information while working independently and within an established team.

Digital Fulfilment Operator’s Core Duties

  • Create and verify XML documents for multiple vendors on a per order basis
  • Package metadata and physical elements per unique vendor specifications
  • Analyse and fix technical video, XML, metadata, artwork and closed captions issues
  • Proofread, edit, research, enhance, and maintain accuracy of metadata
  • Effectively analyse and communicate information and concerns as they arise resolving problems accurately, on time, with high quality
  • Utilise and monitor production databases and computer systems, inputting data as necessary to track progress using various tools and data management software
  • Monitor and parse a high volume queue of studio avails and incoming media assets
  • Validate and ingest image, video, audio, and timed text media assets against a variety
  • of client and internal specifications
  • Create, update, and access titles in our cross studio database
  • Create various video outputs for multiple vendors and end points on a per order basis
  • Visual and audio quality assurance review of compressed video, audio and subtitle
  • material and streams
  • Accurate and methodical testing that incorporates a very focused attention on audio,
  • video and subtitle to ensure impairment-free and artefact-free assets

Digital Fulfilment Operator’s Skills required

  • Experience in a core operations role/department within a broadcast/VOD environment or MCR environment of at least 1 year
  • Experience operating, or technical awareness of, modern ingest tools in a broadcast or post production environment, encoding/transcoding systems
  • Experience operating, or technical awareness of, automated quality monitoring tools in a broadcast or post production environment
  • Strong understanding of digital media quality standards
  • Strong data entry and proofreading skills
  • Strong understanding of technical video, audio, and subtitle specifications (e.g. video bitrates, codecs and file formats)
  • Working knowledge of video transcode, editing, and troubleshooting
  • Working knowledge of XML creation, editing, and troubleshooting
  • Ability to identify encoding artefacts & colour problems
  • Secondary language fluency required in Mandarin, Cantonese, Russian, Korean, Italian, or Spanish

Digital Fulfilment Operator’s Desirable Skills and Experience

  • Workflow management
  • Leadership qualities, including meeting facilitation, time management, organizational skills, strategic planning, risk management, and ability to influence others.
  • Knowledge of professional subtitling programs such as Lemony 5, EZ Titler, Mac Captions, and Caption Maker
  • Knowledge of professional audio programs such as Pro Tools
  • Knowledge of professional transcode software such as Rhozet, Elemental, Digital Rapids, and Hybrik
  • Knowledge of professional editing and mastering software such as Final Cut Pro,
  • Adobe Premiere, Greymeta Iris Pro, and Colorfront Transkoder

Are you enthusiastic about this job? Send us your CV in word format today