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  • Westminster - £40,000 to £90,000 pa

    We specialise in the recruitment of high quality candidates in the Sales sector. We have an excellent opportunity for a Commercial Property Sales Manager to join a highly successful international buyers agency that focuses on leasing and acquisitions, based in Central London. Commercial Property Sales Manager’s Core Duties Whole life cycle acquisition advisory, from client introduction to successful close of acquisition and leasing transactions. Qualifying client requirements and identifying suitable property in the context of their business plan. Guiding clients throughout the process of rent or purchase of commercial real estate until transaction close. Attending viewings with clients and ensuring the client and counter party have all relevant information to complete due diligence. Negotiating terms of the deal on behalf of and in the interest of the client with seller agencies. Commercial Property Sales Manager Key Skills & Requirements At least 2 years' experience in a commercial property sales role, ideally with experience in office or retail agency/investment. Ability and desire to work cross-sector and in a range of regional markets to meet varying client requirements. Efficient and organised worker, with the ability to work on multiple requirements simultaneously. This is a very exciting job requiring passion and teamwork in a fast-moving company. Other information: Expected OTE £90k - Basic £40 - £45k Opportunity for fast career growth Opportunity to lead your own team within 8 months Are you enthusiastic about this job? Send us your CV in word format today

  • Harrow - £30,000 to £33,000 pa

    An excellent opportunity has arisen for a Paralegal / PA to join one of our prestigious legal clients based in Harrow. You should be an experienced Legal Paralegal with experience working in Property / Construction. You will be also working for one of the fee earners and will need excellent administration / PA experience. Paralegal /Legal PA’s Core Duties Subject to relevant qualification, experience and supervision - Completing documents Drafting documents research, Some client advice and liaison and liaison with solicitors/conveyancers and other third parties. Billing and debt and disbursement recovery General file management (including filing, file opening and archiving (including ensuring zero balances on files), Diary management Fulfilling AML requirements Taking and making telephone calls Assisting in managing work flows Paralegal /Legal PA’s Key Skills Knowledge of the Conveyancing Processes Knowledge / experience of Construction & Property Experience as a Paralegal Experience carrying out Administration / PA duties Preferably someone with a law degree Good Secretarial skills Are you enthusiastic about this job? Send us your CV in word format today

  • Sevenoaks - £21,000 pa

    We specialise in the recruitment of high quality candidates in the Administration sector. We have an excellent opportunity for an Admin Assistant with excellent experience in customer service and preferably a call centre type background? Admin Assistant’s Core Duties Act as primary contact for the online system, dealing effectively and professionally with telephone, email and mail requests, answering queries, taking responsibility for processing each enquiry through to a satisfactory conclusion Promote the benefits of the on-line system and provide guidance to clients on its use Champion excellent customer service, taking ownership of on-line process and continually reviewing for efficiency improvements Understand external/internal client needs and work with team to meet these needs Identify and follow up opportunities with clients Carry out proactive welcome calls for new users, arranging and carrying out demos for clients as required Demonstrate an understanding of processes, skills and technical knowledge by fully utilising the online system and be involved in testing any change/releases to the system Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory, technical standards and our company Values are met Assist with coaching and mentoring junior/less experienced team members Produce daily, monthly, yearly management reports for both internal and external customers Assist with ad hoc work or projects as required by your line manager Undertake other reasonable duties as assigned by your line manager Continual development of industry/marketplace knowledge Admin Assistant’s Skills required Proven track record within a busy, fast paced customer focused environment Excellent telephone manner gained from a call centre or similar role Takes personal responsibility for actions and takes initiative to make things happen Excellent verbal and written communication skills with the ability to liaise at all levels Ability to organise own time and prioritise workload to tight deadlines whilst still maintaining a high attention to detail Competent in using Microsoft Office suite, ie Word, Excel, Outlook and Powerpoint Can express facts/ideas clearly in writing Demonstrates a 'can do’ attitude Are you enthusiastic about this job? Send us your CV in word format today

  • Redhill - £23,300 to £33,200 pa

    We specialise in the recruitment of high quality candidates in the education sector. We have an excellent opportunity for a Lecturer in Mechanical/Manufacturing Engineering to join a very successful college. Lecturer in Mechanical/Manufacturing Engineering - Core Duties To plan learning programmes for groups of students, and to guide them through the learning process (target setting, action planning, review, progression). To deliver learning, and plan and undertake assessment on an agreed range of programmes, using an appropriate range of learning methods and activities, including new technologies. To prepare essential documents including assessment plans, schemes of work, lesson plans, teaching and learning materials, individual learning plans and assignments. To act as a personal tutor. To promote high attendance to College targets and follow up non-attenders as directed by the Head of Department or Programme Manager. To maintain accurate records of students' retention, achievement and attendance using eregisters, and providing reports on student progress as required, using electronic ILPs. To act as Course/Subject Leader as required. To act as Internal Verifier as required. To contribute to Open Evenings, parents’ evenings and similar events as required. To contribute to the process of student recruitment and enrolment in conjunction with the Client Services Department, following completion of appropriate training in advice and guidance. To work co-operatively with staff and teams in other areas of the college in order to ensure an effective service to all learners. Lecturer in Mechanical/Manufacturing Engineering - Key Experience UK recognised teaching qualification, such as a PGCE, DET/DTLLS or Cert ED (or be willing to work towards this). A solid engineering / manufacturing background Experience teaching BTEC qualifications. Preferably a Degree in Engineering, or a related subject, if not a minimum of a level 3 qualification in a related subject area. Certificate in Assessing Vocational Achievement and a Certificate/Award in Internal Quality Assurance, would be desirable Any practical skills for teaching Milling and Turning would also be an advantage Are you enthusiastic about this job? Send us your CV in word format today

  • Redhill - £23,000 to £33,000 pa

    We specialise in the recruitment of high quality candidates in the education sector. We have an excellent opportunity for a Lecturer in Aviation to join a very successful college. Lecturer in Aviation - Core Duties To plan learning programmes for groups of students, and to guide them through the learning process (target setting, action planning, review, progression). To deliver learning, and plan and undertake assessment on an agreed range of programmes using an appropriate range of learning methods and activities, including new technologies. To prepare essential documents including assessment plans, schemes of work, lesson plans, teaching and learning materials, individual learning plans and assignments. To act as a personal tutor. To promote high attendance to College targets and follow up non-attenders as directed by the Head of Department or Programme Manager. To maintain accurate records of students' retention, achievement and attendance using eregisters, and providing reports on student progress as required, using electronic ILPs. To act as Course/Subject Leader as required. To act as Internal Verifier as required. To contribute to Open Evenings, parents’ evenings and similar events as required. To contribute to the process of student recruitment and enrolment in conjunction with the Client Services Department, following completion of appropriate training in advice and guidance. To work co-operatively with staff and teams in other areas of the college in order to ensure an effective service to all learners. Lecturer in Aviation - Key Experience A solid Aviation industry background Current knowledge of the travel & tourism industry, would be beneficial Experience teaching BTEC qualifications. Full teaching qualification Preferably a Degree in Aviation, or a related subject, if not a minimum of a level 3 qualification in a related subject area. Are you enthusiastic about this job? Send us your CV in word format today

  • Grays - £20,000 to £25,000 pa

    We specialise in the recruitment of high quality candidates in the Accountancy sector. We have an excellent opportunity for a Junior Accountant / Tax Assistant to join a very successful accountancy firm based in Grays Essex. Junior Accountant / Tax Assistant’s Core Duties Produce VAT returns for clients under standard method and Flat Rate Scheme Preparing income statements for self-employed clients Assist with the preparation and submission of self-assessment tax returns on behalf of clients Chase clients for information required for their tax returns Deal with tax related queries from clients Junior Accountant / Tax Assistant’s Key Experience Good IT Skills Good Excel skills Experienced user of Sage would be desirable, although not essential Are you enthusiastic about this job? Send us your CV in word format today

  • Manchester, M40 - £28,000 to £30,000 pa

    We specialise in the recruitment of high quality candidates in the Accountancy sector. We have an excellent opportunity for a Credit Controller working for a very successful organisation based in Manchester Credit Controller’s Core Duties Ensuring all sales invoices are paid within agreed payment terms Liaising with sales personnel to discuss and review problem accounts Maintaining effective communications with the Finance team regarding customer credit facilities and query resolution Consistent chasing of problem debtors by phone, email and letter Logging communication chain with clients and queries for team review to ensure resolution Ensuring overall debt exposure is kept to a bare minimum Streamlining and evolve collection processes Identify, flag and explain root causes of problems and make recommendations for system/process improvement Identify and report to Finance Director / Financial Controller any customer queries on a monthly basis. Review Ageing Debt and provide explanations on all overdue amounts to the FC Dealing with all customer queries Running credit reports on new customers and suppliers as required Credit Controller’s Skills required Experienced, results focused credit controller An understanding of the construction industry would be beneficial Self-motivated Work well under pressure Meet tight deadlines Work accurately and effectively with minimal supervision Can communicate at all levels Computer literate / IT skills as required to carry out job Contribute to a team environment and maintain a good working atmosphere. Are you enthusiastic about this job? Send us your CV in word format today

  • Grays, Essex & Cheshunt  - £30,000 to £40,000 pa

    We specialise in the recruitment of high quality candidates in the Accountancy sector. We have an excellent opportunity for an Accountant / Finance Manager to join a very successful accountancy practice based in Grays Essex. The role will be split into two positions; an Accountant for 3 days a week their offices in Grays, Essex and the other two days as a Finance Manager on one of their client’s sites in Cheshunt, on the boarders of Hertfordshire. Accountant / Finance Manager’s Core Duties Manager clients Company Accounts Maintain and update clients cashflow Manage clients debtors book Carry out Cash flow analysis Manage clients credit control Trian staff, especially with credit control procedures Preparing financial & management accounts Prepare year end and financial reports Complete corporation tax forms Produce VAT returns Preparing income statements for self-employed clients Accountant / Finance Manager’s Key Experience Good experience with Sage Good experience with other accountancy software such as QuickBooks, and Kash Flow etc… At least 2 years’ experience as an Account / Finance Manager Experience producing management accounts? Experience managing and analysing cash Flow Good IT Skills Good Excel skills Are you enthusiastic about this job? Send us your CV in word format today

  • Bromley - £17,000 to £19,000 pa

    LinkPoint specialises in the recruitment of high quality candidates in the business sector. We have an excellent opportunity for Junior / School leaver / first time jobber to join a highly successful energy company based in Bromley. Admin Assistant’s Core Duties Scanning of utility invoices daily, in accordance with Procedures and being mindful of timescales for individual customers Invoice validation Daily web checks to be completed every working day first thing in the morning Covering Postal duties during holiday periods. Sorting incoming post including checking of incoming post for absent staff to ensure that disconnections are dealt with as a priority Email SLA scheduled task reminders to all staff Downloading HH data Answering incoming calls and ensuring they are directed to the correct person, or taking a meaningful message if they are not available Performing quality checks on data and producing data reports to be sent to the BAMs to ensure data is accurate Admin Assistant’s Key Experience and Qualifications Good standard of education to include A-C GCSE in Mathematics and English or equivalent Excellent written and verbal communication skills Ability to use all Microsoft packages particularly Excel Confident, professional telephone manner Eye for detail High level of accuracy Able to work as part of a team and independently Are you enthusiastic about this job? Send us your CV in word format today

  • Brockworth - £20,000 to £22,500 pa

    We specialise in the recruitment of high quality candidates in the Education sector. We have an excellent opportunity for a School Caretaker / School Premises Officer to join a school on a temp to perm basis. The working hours are: Monday to Friday 7 a.m - 11.40 a.m & 2.45 p.m. - 5.45 p.m. School Caretaker / School Premises Officer’s Core Duties To be a primary Key Holder for the Academy To undertake duties in support of the maintenance, security and day to day use of the schools premises and grounds. To line manage the cleaning staff and monitor cleaning standards. Carry out relevant risk assessments. Maintaining heating systems. To keep logs of maintenance or monitoring tasks. To ensure all personal statutory training is up to date and that of the cleaning staff. To undertake janitorial and support duties. To undertake regular Health and Safety inspections of the premises. Undertake annual Portable Appliance Testing, PAT Testing General porterage duties, moving and arranging furniture as necessary. School Caretaker / School Premises Officer’s Skills required Previous experience as a Caretaker? Must hold a DBS Check Must have experience with Health & Safety Must have experience with Premise maintenance Must have experience carrying out general Engineering maintenance Are you enthusiastic about this job? Send us your CV in word format today

  • Manchester - £25,000 pa

    We specialise in the recruitment of high quality candidates and have an excellent opportunity for a Systems Assurance Officer who will work with department heads and a great team to develop establish and implement high quality assurance and control standards. Systems Assurance Officer’s Core Duties Investigate and report on complaints from clients Responsible for planning and undertaking internal audit programmes Both announced and unannounced audits to be completed during the year. Preparation and finalisation of internal audit reports that are suitable for Manager review Follow up on close out actions of internal audits To train managers and employees on the quality management systems Look to seek and implement new opportunities & best practice where ever viable. Contribute to the development, establishment and implementation of quality assurance control measures and standards for service delivery across the group including ISO 9001 and SEQOHS standards Systems Assurance Officer’s Skills required Results orientated and target driven Trouble shooter Team Player, flexible, quick thinking and well organised Experience of working in a fast-paced environment Computer literate Good analytical skills and confident working with data An enquiring mind and ability to spot trends An effective communicator Self-motivated and able to work autonomously  Key Experience required (essential) Audit and investigation experience Lean manufacturing and 9001 audit experience  Are you enthusiastic about this job? Send us your CV in word format today

  • Watford - £35,000 to £45,000 pa

    We specialise in the recruitment of high quality candidates in the IT Sector. We have an excellent opportunity for an IT Account Manager to join a high successful IT MSP (Managed Service Provider based in Watford. Specialising in cloud hosted services supported by Citrix, their staff possess in depth knowledge of the IT software and hardware they support and the services they offer. They are now actively looking to recruit an experienced Account Manager with previous experience of working with MS Windows desktop & Servers, networking and Citrix environments. Basic Salary £30k to £35k pa £45k pa OTE IT Account Manager’s Core Duties Generate sales among client accounts, including up & cross-selling Contract renewal, negotiation & retention Operates as the point of contact for assigned customers Develops and maintains long-term relationships with accounts Makes sure clients receive requested products & services in a timely fashion Communicates client needs and demands to colleagues Forecasts and tracks client account metrics Manage projects within client relationships, working to carry out client goals while meeting company goals Identifies opportunities to grow business with existing clients Coordinate with staff members working on the same account to ensure consistent service Service multiple clients concurrently, often meeting deadlines Keep records of client transactions IT Account Manager’s Key Requirements Demonstrable Account Management experience (IT industry) Candidate MUST have an extensive knowledge/understanding of selling Windows PCs & Servers, Citrix Hosted environment and peripherals Client focused solutions experience Project management skills Ability to manage client needs with colleagues Talent for influencing client management Ability to manage multiple projects & relationships simultaneously Proven negotiation & listening skills Well-spoken with excellent written and verbal communications Is able to demonstrate the ability to conduct Presentations effectively Good all-round time management & planning Are you enthusiastic about this job? Send us your CV in word format today

  • Guildford - £18,000 to £20,000 pa

    An excellent opportunity has arisen for an IT Helpdesk 1st Line Supportengineerto join one of our very successful client’s teams. The candidate will be required to provide first line IT Support Services to all users at a law firm, assisting the ICT Network Manager with projects and network maintenance. IT Helpdesk Responsibilities: Resolving and escalating all assigned support queries in accordance with the SLA Keep users updated with the on-going status of all outstanding faults and estimate times of completion Logging support jobs with suppliers and following through to resolution Providing support and assistance to first line as required Maintain integrity of system backups and ensure off site storage procedures are followed Maintain policy for daily system maintenance checks Creation of new user accounts, deletion of leaver accounts and administering movers Document new and existing system processes to be used by ICT personnel Creating and maintaining images for desktop clients Maintenance of TDSI Door Entry System including stock levels Assist the ICT Network Manager where required Management of corporate mobile devices Maintaining relations with Print supplier to ensure smooth running of print fleet Maintain stock control process for all ICT assets Systems Management: Installation and management of all user applications including but not limited to: Office 2010 / 2013 BigHand 4 Digital Dictation IRISLaw Enterprise Practise Management Oyez Legal Forms Quantum Skip Adobe Acrobat and Reader Sun Systems Online Services - Lexis-Nexis, Land Registry Installation and management of all back office network systems including but not limited to: Active Directory 2008 Exchange 2010 / 2013 Symantec BackupExec Symantic Antivirus Citrix / XenApp Papercut Printing TDSI Door Entry System Alcatel Omni PX Telephone System Microsoft Lync for Enterprise Voice 1st Line Support Requirements: Level 2 IT Qualification or similar 1-2 years’ work experience in the IT industry Experience working on an IT Helpdesk, highly desirable Degree in an IT related field would be advantageous Microsoft Certification would be advantageous Experience Configuring Microsoft Outlook for Email Server support would be advantageous Strong knowledge of Microsoft environments Analytical, ability to troubleshoot problems Strong verbal/written communications skills Car & Driving Licence

  • Feltham - £25,000 pa

    We specialise in the recruitment of high quality candidates in the Logistics sector. We have an excellent opportunity for an Incoming Goods Receiving Inspector to join a highly successful organisation based in Feltham. Incoming Goods Receiving Inspector’s Role Purpose To inspect, administer and prepare parts into and out of the Company / Department to the Company Quality Standards. External repair business of components, which defines and ensures on time creation and execution of repair order, complete and as required work scope for specific equipments acc. guidelines from strategical and operational procurement, warranty management and engineering. Incoming Goods Receiving Inspector’s Core Duties Be part of the team ensuring the Company delivers its commitments to shareholders, customers, staff and regulatory authorities Inspection, administration and preparation of incoming parts to Company Quality Standards Maintaining and adhering to the process and procedures contained within the regulatory requirements of the CAA, FAA, FOCA, JCAB, TCCA and other regulatory Bodies as well as company procedures manual Accurately record the movement and issue of stocks, including relevant I.T systems transactions Prioritise tasks and activities Securely control by use of processes, procedures and I.T systems all Company and Customer owned stocks, Tools and Assets, held within the Heathrow Distribution Centre Storage areas Maintaining effective communication with other departments Develop and improve process and procedural requirements Ensure the cleanliness of the work area Adherence to the Company Health and Safety policy Assist in the training and development of other staff Manage Q notifications in accordance with targets set Manage daily tasks in accordance with Company / departmental KPI’s Acceptance of other duties and responsibilities as may reasonably be requested Incoming Goods Receiving Inspector’s Core Essential Key Experience 5 years aviation experience Interpersonal and communication skills, at department and inter-company level Customer focused - both internal and external Demonstrated competence in computer skills (Office, email, SAP) Willingness to be flexible to meet deadlines Motivated with a capability to handle demanding workloads that require accuracy Desirable, not essential Hold Full Inspection Approval Hold Forklift License Hold Duplicate Label Approval Hold Hazardous Goods Approval Passed Internal Quality exam / board Are you enthusiastic about this job? Send us your CV in word format today

  • Manchester, M15 - £30,000 to £40,000 pa

    We specialise in the recruitment of high quality candidates in the Finance & Accountancy Sector. We have an excellent opportunity for an Audit Senior / Supervisor to join a highly successful Accountancy practice based in Manchester. Audit & accounts department - qualified ACA or ACCA - role is around 60 : 40 audit : accounts preparation - knowledge of charities / pension schemes also helpful in addition to owner managed businesses - client size range from new start-ups to £120m turnover group - approximately 70 audit clients and 500 + audit exempt / partnerships / sole traders. Salary range is in the region from £30k - £40k - most important thing is to have the right person. Audit Senior / Supervisor’s Key Experience Qualified ACA or ACCA Reliable and flexible attitude to work Excellent work ethic High degree of attention to detail Enthusiasm and willingness to learn Able to manage own workload Professional attitude and approach Are you enthusiastic about this job? Send us your CV in word format today

  • Cambridge - $35,000 to $45,000 pa

    We specialise in the recruitment of high quality candidates in the scientific sector. We have an excellent opportunity for an Application Scientist to join a leading provider of text mining solutions with a current emphasis on high value life science, chemistry and biomedical applications. Their software is acknowledged as a leading solution in the pharmaceutical, biotech and healthcare industries and has been adopted by most of the top 20 global pharmaceutical companies, leading healthcare providers and US government organisations such as the FDA. Application Scientist’s Main Duties: Support the sales team throughout the sales cycle in demonstrating the value of the solution to the customer Travel both nationally and internationally to customer sites to present the solution and provide training where appropriate Support the customer and ensure their success in using the product to gain maximum ROI Undertake consulting and project work for customers Develop compelling case studies showing how the software can be used to solve real world problems. Feed customer requirements back to the product development team and help test new software releases Assist with customer deployments Application Scientist’s Education/Qualifications: Life science or similar degree, preferably to postgraduate level Informatics, data science and/or information management skills Sound understanding of IT systems and experience of scripting languages, e.g. Python or Perl Familiarity with text mining and/or enterprise search Familiarity with life science information resources (e.g. PubMed) Experience of working on life science or healthcare applications, ideally in a commercial or industrial setting Good organisational skills, ideally with project management experience Good communication and presentation skills A proactive attitude and ability to work in a team

  • London - £400 to £450 pd

    Compliance Officer (MLRO) JOB DESCRIPTION Location:      Central London/West End Tenure:        Freelance 12 weeks Part time, potentially could be full time Salary:          £400 - £450 per day                                                                     Ref: MF.256448     We specialise in the recruitment of high quality candidates in the banking and financial sector. We have an excellent opportunity for an MLRO Compliance Officer who will report directly to executive management.   Core Duties ·         Ensure the firm maintains its FCA licence to do business. ·         Ensure that suitable senior managers are identified and registered with the FCA. ·         Act as main point of contact with the Regulator (and any other applicable bodies) ·         Ensure relevant staff are aware of their corporate and personal regulatory obligations. ·         Oversee company’s AML compliance programme and coordinate day-to-day compliance. ·         Ensure all received internal suspicious activity reports are investigated without delay and all necessary actions are taken. ·         Determine whether or not suspicions have substance and require disclosure to the relevant law enforcement agencies. ·         Develop and coordinate plans to ensure compliance with laws and regulations. ·         Maintain the compliance library, policy and produces manuals and employee training schedules. ·         Maintain various regulatory registers such as breach/complaint registers etc. ·         Maintain and improve the Compliance Monitoring Programme and Business Risk Assessment, and report the results to the Board in a timely manner. ·         Prepare periodic reports to the management and the Board as required. ·         Develop and implement a detailed customer identification programme and know-your-customer programme. ·         Arrange AML training to ensure everyone in the business receives training which meets regulatory requirements. ·         Support AML induction training. ·         Maintain robust risk reviews. ·         Ensure the Board is kept apprised of industry best practice and any such developments and changes in regulatory requirements/guidance, developing and adapting internal procedures as required   Are you enthusiastic about this job? Send us your CV in word format today

  • Cembridge - £22,000 to £23,000 pa

    We specialise in the recruitment of high quality candidates in the IT support sector. We have an excellent opportunity for a IT Systems Support Specialist. IT Systems Support Specialist’s Job Description You will provide a sound mix of communications skills, technical ability, initiative and process design / enhancement to cover the 1st, 2nd and some 3rd line support requirements of the organisation. You will also assist the IT Manager with defining, implementing and policing clear standards and approaches to support delivery such that the user environment is standardised as far as possible. IT Systems Support Specialist Core Duties Respond to calls raised within the helpdesk system in a timely and customer focussed manner escalating as appropriate to internal IT Team members of 3rd party vendors. Help to manage the smooth operation of the helpdesk system itself (SharePoint based) with strong input to the management of user requests and the asset database. Proactively work to manage and support the end user desktop experience / environment with input into defining, implementing and policing clear agreed management processes and standards as required. Including support of Windows 10 desktops / Laptops / Virtual PC’s and Tablets. Use of SCCM to aid support. Proactively enforce agreed security standards and processes as well as assisting with the management of end user Anti-Virus applications as needed to keep our IT environment secure. Carry out starter and leaver processes as required - user accounts, hardware, IT Inductions. Proactively support Classroom equipment across 3 sites with site visits as necessary including Projectors, Interactive whiteboards, PC’s and assist with seasonal work with site support visits across a further 4 sites. Assist other areas of the IT team with the management and pro-active cover for all IT systems to ensure users receive the best possible service. Maintain detailed records of build and installation processes for hardware and software to maximise efficiency and consistency within the user desktop environment. Manage the day to day administration and support of the VOIP Cloud based telephone system for all users. Carry out mobile phone provision, rollout, administration and support. Some Windows and some Android based devices. Where relevant, assist with the creation, adoption and execution of operational processes to ensure the smooth delivery of IT services to the business. Liaise with 3rd party providers where appropriate for the support and on-going maintenance of the user based hardware and software estate including purchasing of end user equipment as necessary. Maintaining good records for all purchasing in line with processes. Work effectively as part of a small team ensuring full communication and knowledge sharing is maintained with documentation as necessary. Provide key technical resource on project work as reasonably required. Support all end user business applications and systems including: Class, Dream, Salesforce. Office 365 Apps (Outlook, OneDrive, SharePoint, Word, Excel) On Site Till system Assist with administration tasks of core business applications as necessary (Class - pricing updates and Admin, Salesforce Admin, Dream Support and Admin). Support, and maintain the end user Print infrastructure - MFD’s and printers. Carry out backup and restores for end users as appropriate using Microsoft DPM and assist with maintaining the tape, disk and cloud back up systems Assist with documentation of all systems carrying out DR scenarios as appropriate with other IT team members as per the DR Schedule ensuring DR capability is maintained. IT Systems Support Specialist’s Requirements 1st and 2nd line IT Support on phone, in person and remotely. Core business application support - ERP, Finance, CRM or similar. Mobile Device prep and rollout / support Printer Support HW / SW Desktop / Laptop Support, Build Troubleshooting Microsoft Operating Systems Liaising with external vendors for support purposes - escalating tickets to resolution MCSA, MTA, MCP, CompTIA A+ Not essential Use of helpdesk systems and logging tickets. Tracking to resolution Basic Networking understanding TCP/IP, DNS, DHCP. Comms cabinet patching. Documentation of processes Excellent communicator both written and verbal. Excellent customer facing skills with the ability to translate technical issues into layman’s terms.

  • Watford - £45,000 to £55,000 pa

    We specialise in the recruitment of high quality candidates in the IT support Sector. We have an excellent opportunity for a Citrix Support Engineer to join a highly successful IT Service provider based in Watford. Specialising in cloud hosted services supported by Citrix, their people possess in depth knowledge of the IT software and hardware they support and the services they offer. You will be responsible for their hosted network, undertaking specific client and internal related project work together with dealing directly with hosted clients. Senior Cloud Support Engineer / Senior Citrix Engineer’s Core Duties An outstanding knowledge of Citrix; configuring, setting up and managing - all environments The ability to deliver high levels of customer service at all times and a willingness to do whatever is required to achieve this Commercial awareness and business acumen Self-motivation with strong problem-solving skills The ability to work pro-actively on their own initiative and prioritise their work Excellent team working skills to become an integral part of the Company team Strong, confident communication skills and be able to deal with both non-technical and technical audiences equally well. Senior Cloud Support Engineer / Senior Citrix Engineer’s Key Skills Must have extensive knowledge of Citrix XenServer, Citrix XenApp 7.9 and HyperV Strong experience of Veeam back up and replication and Symantec Backup Exec 15. Preferably experience of Pure Storage, Microsoft System Center and HP Proliant Servers Active Directory user administration Manage and support hosted Citrix and Exchange servers Diagnose and resolve hardware, software and peripheral technical issues to customer’s satisfaction Take ownership of user problems and be proactive when dealing with user issues Understanding and troubleshooting complex network solutions Previous experience within a MSP environment is essential. Are you enthusiastic about this job? Send us your CV in word format today

  • W1, London - £25,000 to £30,000 pa

    We specialise in the recruitment of high quality candidates in the IT support Sector. We have an excellent opportunity for a IT Support Engineer / Helpdesk to join a highly successful IT Service provider based in Watford. Specialising in cloud hosted services supported by Citrix, Due to expansion, we are now looking to recruit an additional Technical Engineer to be based primarily within a client’s office in London W1. Working from these offices 3 to 4 days a week and the remainder will be at their office in Watford, Hertfordshire. Citrix Support Engineer’s Core Duties Receive and respond to incoming calls | Deal with in-house users on a day to day basis Installing, configuring and maintaining end user workstation hardware, software and peripheral devices. Server installations Performing on-site analysis, diagnosis and resolution of complex pc problems Recommend and implement corrective hardware solutions Accurately documenting technical notes Undertake assignments as requested by our Service team to ensure all customer requirements are met. Citrix Support Engineer’s Key Skills Professional and a strong team player Previous IT Field Service Engineer experience is essential, including server, network, desktop support, hardware and software installations. Possessing excellent communication and customer service skills You must also have the ability to troubleshoot user problems in a timely and accurate fashion. Must hold excellent inter-personal skills Excellent verbal and written skills. Are you enthusiastic about this job? Send us your CV in word format today

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